SL in Florida said: “I have never missed a payment to Saxon Mortgage, never paid late, not once, since June 2006. While families in the 5 houses surrounding me lived in their homes for 10 to 12 months without making a house payment, then let the houses go into foreclosure, I continued to pay, and when the variable rate kicked in, I asked for loan modification. Saxon said yes.
DS in Florida said: “I am now in my 3rd HAMP period with Saxon Mortgage going on 9 months this is the government program that is going to ruin me and a bunch of others! What can we do, who do we complain to?”
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TQ in Pennsylvania said: “I would just like to tell everyone how Saxon Mortgage did me. Yes, I was behind, way behind due to an illness and then the economy. When I would call Saxon they were rude and no help at all, till one day I got James on the phone and he tells me I am qulified for a government backed refi. He tells me all I have to do is send in my info. Great right?
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PS in California said: “Let me tell you our story of dealing with Saxon Mortgage. We tried several times over a six month period to get a modification. We were told we were not allowed any modifications under the terms of our mortgage. Then in June of 2009 we received a phone call from Saxon saying we now were eligible for a modification and transferred our phone call to a lady from a company named Zenta, that was taking the information and would be helping us throughout the three month trial period.
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Ana in California said: “I have been making trial payments to Saxon Mortgage since July 2009 and just received an approval as of 1-04-2010. indicating that my new payment is appx $2053.00. This is more than my regular payment.
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AR in Pennsylvania said: “We have been with Saxon Mortgage since 2005 and thats when Novastar sold us, around five months later, We have been trying to do loan modification for about year and half, and we are getting the same run around, them stating not receiving are information on time are we have never filed for modification and they don’t have information about us calling, so I started to write down who I spoke to and what time and there extension.
Category: Complaints
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CA, no location given, said: “We are also dealing with this HAMP program and its been 7 months already and still we do not have a final modification. Everytime we call they tell us something different. I don’t understand how Saxon can get away with all this. I am now more frustrated than ever and my hopes have diminished. I need help!”
Category: Complaints
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CG in Tennessee said: “Well my wife and I just lost our home. Back in July I went thru a housing lawfirm in CA. I sent them $2500 to do a loan modification with Saxon Mortgage. They sent me all the paper work and I sent all them back just as told to. They got on the phone with a 3-way call and Saxon Mortgage said your payments will be $890 a month. At that time I told them there was no way I could handle that.
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Jennifer, no location given, sent this upsetting report: “My step son lost his life in a car accident on 1/8/2008. He had a home loan with Saxon. No will. We went through probate. This was all resolved in court. We have legal papers that says this loan is over.
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TM, nolocation given, said: “My Husband and I purchased our home in 06′ he had a stroke in ‘08 and we fell behind in payments. I requested a modification in June of last year. We submitted all the necessary documents, then waited and waited.
Category: Complaints
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