GT in Colorado said: “FYI – I have went so far as to get the government involved. I’ve filed a complaint with the SIGTARP office, and they actually contacted me. It’s been turned over to Fannie Mae, and the Department of Treasury. Now I have to wait and see whether or not that was a wise move. I have too many complaints to list here!”
Archive for the Category »Watchdog «
Some people with Saxon Mortgage Services problems and complaints see our Twitter link but don’t know much about it. Did you know that 1/2 of all business-to-customer marketers polled reported using Twitter to unearth potential PR problems?
Category: Watchdog
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On February 20, 2009, we published our first consumer complaint about Saxon Mortgage. It is now December 15th, 2009, and we have published 137 complaints. We will receive more complaints about Saxon Mortgage before the year is over.
Category: Watchdog
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There is something wrong with Saxon Mortgage modification numbers. One customer reported that she inquired about a modification but did not elect to participate. Paperwork from Saxon Mortgage showed her in a modification program anyway.
Category: Watchdog
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Did you wonder how Saxon Mortgage was rated the best for mortgage modifications? Did you fail to get a mortgage modification while reading news reports about Saxon? We question the numbers, as news reports claim Saxon Mortgage Services modified 36 percent of their loans. The information could be flawed, based only on interviews with senior executives:
Category: Watchdog
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We received some great insight today and share it with you. Our supporting material follows this:
If you have a mortgage where Saxon is the servicer. Refinance. Find any company that will take you but Saxon Mortgage. Take it from me. I worked in a call center for them. I was an inbound collections rep.
Category: Watchdog
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This is an update to an earlier article about determining who the investor is relative to your mortgage serviced by Saxon Mortgage Services Inc. We received a reply from Saxon today.
Category: Watchdog
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NOTE: There is an update to this article. The title is “Deutsche Bank, Novastar, and Saxon Mortgage Tie-in” and it can be viewed here.
Category: Watchdog
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Category: Watchdog
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When Novastar Financial of Kansas City went broke nobody really cried about it. This is a press release from October 16, 2007:
Category: Watchdog
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