KW said: “I pray that what I am hearing here is not a prediction of things to come. After losing my job of 24 years to an injury, I am appyling for SSDI and knew my home was in jeopardy. I fell behind in my mortgage because I was told that my lender would do nothing until that scenario began to play out.
Archive for » May, 2009 «
TM in Alabama said: “Saxon Mortgage began giving me the run-around the moment that I requested assistance. I would send in the same forms over and over. I would get a different person each time I called and they would tell me to give them the same info over and over and they would tell me it had not been registered. I was sent back and forth, each one telling me the same info was needed. I was sent mail regarding my situation that stated I had 10 days to reply and the letter was received over 2 weeks after it was dated! I will lodge complaints wherever I can.”
Category: Complaints
One Comment
As matters continue to deteriorate at Saxon Mortgage it is clear that Saxon should hire more people. Instead, parent company Morgan Stanley decided to raise pay for executives. Executives want to be on par with others of their kind.
Category: News Reports
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Jeff in Tennessee said: “We got a refund from Saxon from our Escrow and then a year later they seem to be double charging us from Escrow now? I don’t see how if they paid our taxes for that same amount, why it is now double? The Saxon rep wouldn’t admit a error, said the system got side tracked… side tracked? what bull. Wonder if anyone else got this refund issue with Escrow.”
Category: Complaints
3 Comments
B in California said: “I am also dealing with the same issue. My documents were due with cashier’s check by March 2nd and they were received an signed for on March 1st (I have the Fed-Ex tracking as proof), cashier’s check has been cashed.
Category: Complaints
2 Comments
LB said: “As a former employee, let me tell you all the compliants here are true. The workout employees have great intentions – it is the management group who doesn’t care. They put too much on the employees (wanted 15 mods a day to be processed) and not enough focus on what is right for the customer.
Category: Editorial
2 Comments
FO in Texas said: “Breaking News!
Morgan Stanley has filed its application to repay moneys it received from the TARP Program!
Category: News Reports
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RH in Florida said: “I have been reading the different stories of Saxon customers. My situation as a Saxon Mortgage customer is we fell behind, got a default letter, called Saxon to ask for information on a loan modification program.
Category: Complaints
2 Comments
A Rhode Island homeowner said: “I wish I had realized sooner that this site existed and that I was not the only one who is suffering at the hands of Saxon. Like many of you, my mortgage was bought up by Saxon a couple of years ago.
Category: Complaints
4 Comments
BL in Kentucky said: “Saxon mortgage is ripping us off. We have been on all the web sites and we are being done the same way. Saxon is saying we are 4 payments behind, and every month I pay $50.00 to $100 extra. Saxon put part of our payments into a holding account and can’t give us a reason why.
Category: Complaints
2 Comments
