Archive for » September, 2009 «

Ed in New England said: “I am dealing with Saxon Mortgage for almost a year. I never receive a solid and final response from Saxon Mortgage. On top of that I had submitted all my payments for 3 months trial. After twenty days following my last payment I received a letter from them about missing documents like W-2 FORMS.

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TB in Pennsylvania said: “I’ve been contributing to your site for some time now. Briefly… we’ve been trying to work with Saxon Mortgage for some time now. October will be a year.

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Category: Complaints  3 Comments

Gina said the following: “I have been trying to get a loan modification from saxon since aug. 2008. Thet have lost my paperwork on a few occasions, and I have been told over the phone that I have been denied on a few occasions. A rep. had told me to keep submitting the paperwork and I would eventually be approved. It is now Sept. 2009….no, not yet !!!!

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RA in Missouri said: “I have been attempting to deal with Saxon for over 2 years. I lost a job in late Nov. 2007. I called them before I was ever late, and they said they would work with me, not to worry about the Dec 2007 payment. When I attempted to make a payment in Jan 2008, Saxon refused it, unless I had two full payments. (This was their idea of a workout plan) And Saxon began foreclosure procedings.

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D in Massachusetts said: “My husband contacted Saxon regarding a modification program under HAMP and to see if we qualified. We were sent a packet in the mail and read the fine print that states we would be reported to the credit agencies as delinquent during the trial period.

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Category: Complaints  2 Comments

BV in California said: “Saxon Mortgage has strung us out for almost two years. We have been waiting to pay our mortgage for almost two years. Saxon has lost our loan modification documents TWICE. I have proof they received it, but they’re claiming they didn’t. My credit is severely damaged because of Saxon Mortgage, not to mention the constant stress they have caused my wife and I for a very long time. Something needs to be done.”

Category: Complaints  One Comment

This is a startingly short complaint that says quite a lot. NC in Ohio said: “SAXON MORTGAGE REFUSED TO GIVE UP CLAIM ON PROPERTY EVEN AFTER SIGNED AND FILED MORTGAGE RELEASE WAS OBTAINED!”

We received some great insight today and share it with you. Our supporting material follows this:

If you have a mortgage where Saxon is the servicer. Refinance. Find any company that will take you but Saxon Mortgage. Take it from me. I worked in a call center for them. I was an inbound collections rep.

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Morgan Stanley is the parent company of Saxon Mortgage. Du Jun, former managing director of Morgan Stanley has been sent behind the bars for seven years by a Hong Kong court for insider trading. Du Jun has also been ordered to pay a fine of HK$23.3 million.

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MN said: “I called the beginning of August last year when my husband lost his job. I asked you for help because I didn’t want to lose my home. I was told that no there was nothing you could do but was given a number to call that might be able to help us out.

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