Archive for » February, 2010 «

GT in Colorado said: “FYI – I have went so far as to get the government involved. I’ve filed a complaint with the SIGTARP office, and they actually contacted me. It’s been turned over to Fannie Mae, and the Department of Treasury. Now I have to wait and see whether or not that was a wise move. I have too many complaints to list here!”

LD in California said: “I am just another one of the Saxon (Suxsome) sheep that has been led to the inevitable misleading , confusing, stressful, frightening, unbelievably unethical, painful, just plain horrible and destructive road that is so similar to thousands of Suxsom Mortgage customers.

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RM, no location disclosed, said: “I have been trying to find out about a home modification program with Saxon Mortgage for about a year now. I first applied with them for a modification, to be told they would only freeze my current variable rate for five years. Obviously if I am seeking a modification, I can’t afford my current rate.

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GH in New York said: “I have spent the last six hours on the phone with both SaxonMortgage, and The Hope Alliance about the disgusting scam that Saxon Mortgage is pulling on consumers. This all began with a phone call to make my CURRENT Saxon payment in September of 09. During my phone payment the representative asked me if I was “experiencing finanical difficulties”.

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Mike in Arizona said: “Well folks here is another angry Saxon Mortgage story

Started the process November of 2008. Same old story as you have all reported here. Faxed 110 pages 5 times to Kwame. Talking to most of these people is a “brain drain.” Your not eligible for HAMP because your loan is with Freddie Mac. And on and on it went.

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Karol in Florida said: “My issue is with late fees. I have been paying my mortgage after the 15th of the month now for about 1 1/2 years (yes, I realize that is technically late, however, I got in a financial bind and have never made it out, but still was trying to keep my credit decent by never being over 30 days late on my payment).

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CB in California said: “RE: SAXON MORTGAGE. In March ‘09 i paid a company $3,000 to help me through the entanglement of Modification (which as i found out was a waste of money-you get no-where just as fast on your own) and over the next 4 months i went through the Saxon process of sending in documents to be told they did not get them and to resend..placing phone calls to be told to call back etc.

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Some people with Saxon Mortgage Services problems and complaints see our Twitter link but don’t know much about it. Did you know that 1/2 of all business-to-customer marketers polled reported using Twitter to unearth potential PR problems?

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Candace in California said: “I have been trying to get a loan modification through Saxon Mortgage for almost a year now. I was pre-qualified for the Making Homes Affordable plan. I was given a trial period of 3 months. The payments had to be made on time. I was successful in making all of the payments on time.

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AT in California said: “I am like most of your other contributors, abused and overwhelmed with frustration by dealing with this criminal company, Saxon Mortgages Services.

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